Frequently asked questions

• - Can I book without an account?

  Offcourse To book with us, you do not need to have an account.

• - How do I make the payment here?

  You can make the payment here using either your credit or debit card or your PayPal account. Simply choose your preferred option at checkout and follow the instructions to complete the payment with 100% safe.

• - How do I use the e-ticket to get into the venue?

  Kindly present your e-ticket to our organizer staff upon arrival for scanning. They will assist you in locating your assigned seat and ensuring your comfort and convenience throughout the event. 

• - Shipping Policy

  1. Ticket Shipping Policy,

  Please present your name or the ticket confirmation received in your email at the ticket office. The staff will verify your booking and assist you in locating your assigned seat, ensuring a seamless and comfortable experience throughout the event.

  2. For Rajadamnern Stadium events,

  e-tickets will be sent via email after booking. Upon arrival, please present your e-ticket to the organizer staff for scanning. They will assist in locating your assigned seat and ensuring your comfort throughout the event. If you do not receive your e-ticket or confirmation, please check your spam folder or contact our support team for assistance.

  Products Shipping Policy,

  We offer free shipping on all orders across Thailand. Orders are shipped from Bangkok and typically arrive within 1-3 business days in Bangkok and 3-5 business days in other regions. Orders are processed within 24 hours (excluding weekends and public holidays), and a tracking number will be provided upon shipment. While we strive for timely delivery, delays may occur due to weather, high order volume, or incorrect addresses. Please ensure your shipping details are accurate. If your package is lost or arrives damaged, contact our support team for assistance. For inquiries, reach out to +66845566336 or Luimiaythai.content@gmail.com 

• - Cancellation & Exchange Policy

  Ticket Cancellation & Exchange Policy
  All ticket sales are non-refundable. However, tickets may be exchanged for another available event date or stadium listed on our website. To request a modification, please contact us at least 36 hours before the event start time. While we will make every effort to accommodate your request, all changes are subject to availability and our final approval. Our goal is to provide you with the best possible experience.

  Product Refund Policy
  All product sales are final and cannot be exchanged. However, if we are unable to provide the product you have purchased, a full refund will be issued. Please note that refunds cannot be granted for customer errors, such as incorrect orders or inaccurate shipping details. If you require any assistance, our support team is available to help ensure a smooth shopping experience.

  **All approved refunds will be processed and credited back to the original payment method used at the time of purchase. Please note that processing times may vary depending on your payment provider. We appreciate your patience and are happy to assist you with any inquiries regarding your refund.