POLICY

TICKET PRICES AND VOUCHERS
 
Use of the Vouchers
You may purchase the ticket from www.luimuaythai.com. You will receive an instant E-voucher if it is mentioned that it is instant confirmation, or you will get E-voucher within 24 hours as the latest
In order to use the voucher, the named person must appear at the attraction on the designated date and time. If you or other members fail to appear on time, no refunds will be granted.
 
Terms of the Vouchers
Vouchers are one-time admission tickets to the events/ activities. If you did not use your vouchers on the date and time noted on vouchers, no refunds will be granted.
You may change the date or time after the confirmation only once without charge (for the same ticket type) by contacting us at Tanapun.hor@gmail.com during the office hours (Daily 8:00-21:00 hrs., GMT+7) at least 72 hours prior to the event time. You will receive a new email confirmation and E-voucher within the next 48 hours as the latest.
Postpone service dates more than one time will be charged 200 Baht per change.
All vouchers are subject to availability and restriction.
 
Cancellation of Vouchers
Vouchers cannot cancel and refund after the confirmation.
The exceptional cases which can be refund are:
1.    An attraction or show which you have purchased is closed or cancelled by the operator or the state official.
2.    The problem is caused by the company, the full amount will be refunded. If the customer accepts the date, time, or product change. LUI MUAY THAI is willing to offer customers a 15% price reduction on new products.
3.    The customer is unable to travel due to an emergency situation. The customer must contact us at Tanapun.hor@gmail.com at least 72 hours prior to the travel date and attach evidence. There is service charge rate which will be deducted from the total amount of refund as listed below
·       200 Baht from amount less than 2,000 Baht
·       500 Baht from amount between 2,001-5,000 Baht
·       1,000 Baht from amount more than 5,001 Baht

The case will be sent to the bank immediately after receiving the case. The refund period will depend on the policy of each bank of the cardholder, approximately 15-45 days or in the next billing cycle.
 
Additional Charges
·       The price we charge for every ticket is in Thai Baht (THB) and VAT inclusive. No hidden additional price except the exchange rate or transaction fee that depends on the customer’s bank.
 

Rights and Obligations
LUI MUAY THAI reserves the right to change its ticket price list on the website any time without any notice.
LUI MUAY THAI  reserves the right to deny and cancel the reservation of any attractions or shows that are deemed in violation of this policy.
We are not responsible for any booking mistake caused by customer themselves. 
We cannot guarantee that all ticket prices are the best price available on the market.